Technical Support Technician at Manpower Agencies in Casablanca 2026

## Overview Manpower Agencies, a global leader in recruitment and integrated human resources solutions, announce a job opportunity for **4 Technical Support Technicians** in Casablanca. This position is under a **permanent contract (CDI)** and targets young professionals holding a **Bac +2** degree in IT specializations or equivalent, with professional experience ranging from **one to three years**. This role aims to provide effective technical support to users and ensure the continuity of technical services.

## Organizing Entity **Manpower Agencies** are part of the **ManpowerGroup**, a reputable international company operating in recruitment and social integration since 1997 in Morocco. The Group covers all regions of the Kingdom, from Tangier to Laayoune, offering a wide range of services including temporary and permanent recruitment (CDD/CDI), HR solutions and engineering, and human capital development. The culture of Manpower Agencies is characterized by balance and collaboration, considering these values as a fundamental pillar of the work environment. The company focuses on managerial proximity, trust, and collective commitment, while giving equal importance to performance and achieving results. This approach is supported by a strict organizational structure that enhances accuracy, effectiveness, and quality of execution, in addition to openness to innovation to ensure continuous adaptation and development in the changing labor market.

## Advertised Positions - **Technical Support Technician (Helpdesk Technician)**: 4 vacant positions. - **Grade/Level**: Undefined (Junior). - **Required Specializations**: IT, Technical Support, Networks, Operating Systems. - **Location**: Casablanca and its surroundings. - **Number of Seats**: 4. - **Contract Type**: Permanent employment contract (CDI).

## Eligibility Requirements To qualify for this position, candidates must meet the following conditions: - **Educational Level**: Hold a **Bac +2** certificate as a minimum in IT specialization or equivalent (e.g., DEUG in IT or Specialized Technician Diploma). - **Professional Experience**: Professional experience ranging from **one to three years** in technical support or call center. - **Technical Knowledge**: - Good proficiency in **Windows** operating system environments. - Strong knowledge of **Microsoft 365** suite and common technical support tools. - Basic understanding of networking concepts (TCP/IP, DNS, DHCP). - **Language Skills**: Good proficiency in French, both spoken and written, for effective communication with users. - **Personal Skills**: - High sense of service and ability to actively listen to user needs. - Accuracy and rigor in work and adherence to procedures. - Team spirit and ability to work in a collaborative environment. - Ability to seek new information, respect rules, need for reflection, need for autonomy, commitment to work, ambition, and organization. - **Availability**: The candidate must be available to start work immediately.

## Required Documents No specific documents are explicitly required in the announcement. It is usually recommended to submit an updated CV and a cover letter.

## Test Stages Details regarding test stages or interviews are not mentioned in the announcement. The process is likely to include personal interviews and technical tests to assess skills.

## Important Dates - Announcement Date: **Today** (Publication Date). - Application Deadline: **September 08, 2026**.