Back Office Officer (Billing/Shipping) at HUIR 2026

## Overview The International University Hospital of Rabat (HUIR), affiliated with the International University of Rabat (UIR), announces a job opportunity for a **Back Office Officer (Billing/Shipping)**. This role aims to oversee all billing operations for healthcare services provided to patients, ensuring data accuracy and compliance with regulatory and contractual requirements, in addition to optimizing the institution's revenues. The position also includes monitoring the file shipping process until full settlement by supporting entities.

## Organizing Entity **The International University Hospital of Rabat (HUIR)** is a new university hospital center set to open soon, offering approximately forty medical and surgical specialties, equipped with the latest medical technologies. With a capacity of 530 beds and spaces, it represents an investment of nearly 2 billion dirhams and will employ over 1200 staff in the long term. The hospital provides a supportive work environment focused on collaboration, professional and personal development, with opportunities for continuous training and participation in innovative projects.

## Advertised Positions - **Back Office Officer (Billing/Shipping)**: One (1) position in Rabat and its region, requiring a Bac+5 diploma or higher, and 10 to 20 years of experience in billing and hospitalization.

## Application Requirements - **Educational Level**: Bac+4 or Bac+5 diploma in Financial Management or Accounting. - **Experience**: Significant professional experience of at least **10 years** in hospital billing. - **Additional Experience**: Initial experience in a hospital project context is considered an asset. - **Supplementary Training**: Supplementary training in hospital management, insurance management, or medical billing is considered an asset. - **Legal Knowledge**: In-depth knowledge of Moroccan legislation related to billing and social coverage is essential. - **Technical Skills**: Proficiency in hospital management software and billing systems, and good knowledge of administrative and accounting procedures related to healthcare billing. - **Standards Knowledge**: Knowledge of social security, health insurance, and mutual insurance standards and regulations. - **Office Skills**: Proficiency in using office tools (Word, Excel, etc.). - **Personal Skills**: Accuracy and rigor, ability to manage and work in a team, excellent communication and interpersonal skills, organizational sense, autonomy, ability to manage pressure, and a sense of listening and interacting with the needs of patients and external partners.

## Important Dates - **Announcement Date**: 2024-05-15 - **Application Deadline**: **August 29, 2026**

## Key Responsibilities - **Process Improvement**: Participate in developing and implementing back-office procedures to ensure the effectiveness and accuracy of operations, and identify and propose improvements to increase efficiency. - **Organization and Supervision of Billing Process**: Coordinate and monitor the daily production of invoices for various types of stays (hospitalization, outpatient consultations, emergencies, medical examinations), and ensure consistency between services recorded in the Hospital Information System (HIS) and billing data. - **Organization and Supervision of Shipping Process**: Oversee the submission of files to supporting entities according to the deadlines and methods specified in current agreements, and organize and monitor the follow-up of shipped files until their final settlement. - **Internal Relationship Management**: Close collaboration with medical departments, admissions, coding, economic services, and pharmacies, and participation in coordination meetings with clinical poles to improve the billing cycle. - **Monitoring and Management of Agreements and Tariffs**: Apply current tariffs (national tariffs, CNOPS, CNSS, mutual insurance agreements), and monitor signed agreements with supporting entities, ensuring their updates. - **Invoice Control and Audit**: Verify data accuracy (patient identity, stay, services provided, coverage rate), and control and audit invoices before sending them for collection. - **Shipping File Control and Audit**: Ensure completeness of supporting documents, and audit files before their final submission to supporting entities. - **Supervision and Training**: Supervise the billing team (administrative staff, billing staff), and identify continuous training needs for the team (software usage, new procedures, etc.). - **Revenue and Collection Monitoring**: Work in coordination with the collection department to ensure recovery of receivables, and analyze performance indicators: billing rate, collection rate, average lead times. - **Report and Dashboard Production**: Prepare periodic reports on billing activity, and propose corrective actions to reduce rejections and improve financial flow management.